The UPVC Spare Parts Blog

UPVC Blogs, News, Tips & Tutorials from Spares 4 Repairs

  • New York, New York! Not a problem for Upvc Spares 4 Repairs

    New York: Daniel Schwen (Wikimedia)

    Sometimes a replacement part is not always required to make a repair, you just need some know how. Once you have this, then the fix is simple.

    This was the case for David from New York over in America. A local company were going to charge David $400 just to take a look at his door, thinking it couldn't be repaired. Another company had installed a $5000 replacement door for one of David's neighbors, something David was keen to avoid if at all possible.

    Alan from the Upvc Spares 4 Repairs technical team here in Huddersfield, England was able to help David resolve his issue with a simple phone call, at no cost at all to David.

    Below is the Google review David left us over the weekend:

    “I was having issues with a tilt and slide patio door that wasn't closing. I couldn't find anyone in the US that could help me and the repairmen I was calling were asking for $400 or more to just look at it. I found Alan at UPVC Spares 4 Repairs online and sent him an email explaining my problem. I included a few pictures and he invited me to call him. Even though it was 10:00PM he patiently talked me through the necessary repairs. He didn't have to do this for me. We had never met, I never bought anything from him, nor was I likely to. But he stayed up late to do so. Now if he was willing to take so much trouble to help me, I can only imagine the effort he puts in to help his customers. I cannot recommend him more highly. Thank you Alan, thank you, thank you!”

    We're over the moon that we were able to help David out of a potentially very expensive situation, with some simple advice over the phone.  Knowledge is power as the saying goes!

  • Spares4Repairs at the MLA Expo 2017 with Patlock Ltd

    The Patlock

    The Patlock is a revolutionary French Door security product Spares4Repairs have been behind from the start, eventually becoming the main trade distributor earlier in 2017.

    Mick Foster, the Spares4Repairs company chairman was pleased to go down to the MLA Expo 2017 with Patlock Ltd to help promote the Patlock.

    The MLA Expo is Europes Largest Locksmith & Security Exhibition Trade Show, taking place 6th-8th October 2017 at The International Centre in Telford. If you happen to be attending, do stop by the Patlock stand and say hello. We'd love to give you a demonstration and educate you on the benefits of why a Patlock is both a great french door security product for yourself and for you're customers.

    If you're already sold on the security benefits a Patlock offers, then you can purchase online now for next working day delivery.

    View: Patlock French Patio Double Doors Security Bolt

    Mick Foster on the Patlock Stand at the MLA Expo 2017
  • Upvc Window and Door Video Repair Tutorials

    The Upvc Spares 4 Repairs team has spent a lot of time filming video tutorials on how to undertake Upvc Window and Door related repair tasks. A lot of repairs are often quite easy, once you know how!

    For example changing the lock (euro cylinder) on a Upvc door is a very simple task, once you have measured the existing lock cylinder to obtain the PZ size.

    We're hoping our video tutorials give the average person the confidence to undertake a repair on a Upvc Window or Door.

    At the time of writing we have 82 videos on our YouTube channel, so chances are we have one for a repair you might be considering undertaking.

    View: Spares 4 Repairs on YouTube.

    Remember, if its Upvc we can help!

  • Send us Photos / Videos via WhatsApp

    We have noticed customers have not always been able to email us photos or video of a problem part they are trying to replace, however have access to WhatsApp and a mobile phone.

    WhatsApp is a free mobile messaging app with over 1 billion users, many people use WhatsApp instead of text or multimedia messages due to WhatsApp messages been free to send, this includes photo and video messages too.

    With this in mind we have setup a system where customers can WhatsApp us both photos and video directly from their smartphone.

    Simply save the following number to the contacts on your mobile: 07447330422

    Once you have saved the above number in your address book you should shortly find us in your WhatsApp contact list with the same name you saved us as in your address book, for example “Spares 4 Repairs”.

    How we use WhatsApp:

    1. It's not viable for us to offer support via WhatsApp, as such will not reply to any messages on WhatsApp. We offer WhatsApp purely as an alternate way for customers to send us a photo or video who are not able to email the images.

    2. We would suggest emailing us with the problem you are having first, mentioning you have sent the images or videos of the problem / part you are replacing.

    3. Please help us to help you and include your email address with the image or video you send so we can easily reply via email.

    Thank you for your understanding, please be aware the above number will not accept calls, sms messages or WhatsApp voice calls, it’s purely for sending us photos or videos of parts you are trying to replace.

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